Facts and Questions

What is the meaning behind your store name?

Persnickety comes from my love for and obsession with details. Grace is the middle name my three daughters share together.

Is there a special meaning behind your logo?

The Persnickety Grace logo is of a jonquil, a violet, and lily of the valley, my three daughters' birth flowers. The image, created by Sarah Gross Design, reminds me of when they were little, and would pick wildflowers for me and clutch them in their tiny hands.

Are you only online?

Presently we serve you only through our web shop. We hope to open a brick & mortar in Charleston in 2024.

Orders

What forms of payment do you accept?

We accept Visa, Mastercard, and American Express.

Who can I speak to about my order?

We can be reached either through our email at persnicketygrace@gmail.com or by phone 843.813.6200.

Shipping

Orders will be processed within 24 hours. Please note we do not ship on Sunday or US holidays.

How much is shipping?

Shipping varies based on weight and distance travelled. These rates are stated to us by our shipping carrier and are not set or alterable by Persnickety Grace.

Do you ship internationally?

We apologize for any inconvenience, but at this time we only ship within the United States.

Returns

What is your return policy?

We want you to love your items from Persnickety Grace. We accept returns for STORE CREDIT ONLY within 7 days of receipt of purchase. Unless otherwise written specifically on the individual product page, all our offerings, which are in original quality, are returnable within 7 days of receipt of purchase.

If you wish to return your order, please email us for approval. Any item returned without prior approval will not be honored.

All items marked final sale are not returnable.

The cost of return shipping will be the responsibility of the customer.

Any claims for damaged orders or missing items must be received within two business days of receipt of package.